This family-owned computer service bureau survives the transition to PCs and Windows by taking on more individual clients, reports a pilot fish who worked there.

"We had a number of clients using WordPerfect for DOS to prepare court transcripts," fish says.

"Someone had written an involved series of macros to properly format their documents with double spacing, line numbers, headers and footers for this very specific application, and the ladies I supported were completely locked into that app."

One morning fish gets a panicked call from one of his favorite court reporters. She tells him she was trying to complete a 250-page transcript and ran out of disk space to save a backup copy.

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